Limits and the return plan come before gambling.
This is a help page, not a commercial landing page. It contains no venue promotion, partner ranking or gambling CTA.
Stop, leave the gambling environment and contact an independent support service. For immediate danger or crisis, use the appropriate local emergency service.
18+ and identification
The Swiss Federal Gaming Board states that casino entry is for adults aged 18 or over and that a valid identity document must be presented. The same official FAQ explains that the identity check is also used to determine whether a gambling prohibition applies.
Read the SFGB/ESBK gambling FAQVoluntary self-exclusion
SFGB says a player can request a voluntary gambling ban at any time, either personally at a casino or in writing to a casino with a copy of valid identification. The regulator also states that exclusions are entered in a central register and apply across covered land-based, online-casino and large-scale online gambling.
A ban is not a short cooling-off timer. The regulator describes separate rules for lifting it; contact the casino that imposed or accepted the ban rather than this guide.
Official SFGB gambling-ban informationLimits and support
- Decide a money limit that does not use rent, debt or essential spending.
- Set a departure alarm and verified return route before entry.
- Do not chase losses or treat gambling as income.
- Ask a trusted person or specialist service for support if limits repeatedly fail.